Comments on: Trattoria Guiseppe, Edgemont

By: bengalkatz

bengalkatz — Thu, 04 Mar 2010 04:31:43 +0000

owner is a very controlling, pompous jerk. be careful how you lay your menus down – if they are face down you will be corrected – they should be face up. by rudely relaying this message to us and personally walking around my table to turn his menus face up (so his name is always up – never down) he lost us as customers. I had turned quite a few people on to his restauant and now I’m telling my story of having to deal with this maniac – he’s not a pleasant man and it’s all about him – not his customers. If you do eat there, tip the waiters well – they are under a lot of stress from working under this guy’s rule.

By: Kevin

Kevin — Fri, 26 Feb 2010 10:25:21 +0000

I made a reservation THREE WEEKS in advance for 8 people (6 USED to be friends!), and told the person taking the reservation, knowing it’s a Saturday night, we would work with them on the time, how about 8:15, since one couple was coming from Jersey and having a cocktail at our home first. We arrived at 8:10 to find a COMPLETELY PACKED vestibule, with a completely ANGRY mob scene. Upon getting to the podium to ask about our reservation, a woman stanidn nearby said that they had a 7:00 reservation, BUT the owner seated a WALK IN group of 17 which screwed up everyone’s reservation!!! ON A SATURDAY NIGHT???? Where did this guy learn to run a restaurant? Chuck E Cheese? We FINSLLY got seated at 8:45, THEN, after getting our appetizers and salads, the entrees started arriving BEFORE we had a chance to finish our salads!! THNE, my wife was the ONLY one without her meal. I asked the waiter, and 2 others to check on her meal–to NO avail. After 10 minutes I went into the kitchen and was told no one is allowed in the kitchen. I wouldn’t leave until they made my wife’s meal–which by the way was a pasta dish–nthing extravagant. FINALLY I walked out her meal with the waiter. Of course our friends were mortified, as they had finished their meal already. This happened a year and a half ago, and we have NOT BEEN BACK since. These reviews confirm our experience, and we will travel to any other restaurant to avoid this nightmare. But it seems there ar e a lot of “lemmings” who continue to support this rude, disgrace of a restaurant.

By: Shaun

Shaun — Tue, 23 Feb 2010 03:06:13 +0000

I’ve been to this restaurant a total of 3x’s and this was worse experience I had at a restaurant. The waiter Roberto was not attentive. My guest and I waited for 15min before a waiter approached us…They werent that busy I promise. Roberto comes and introduces himself then disappears to his other tables for literally another 15mins. Ok fine you were giving us time to order and we were talking… not too upset. But the icing of the cake was once we were finished he takes our plates to bag our food brings it back and states “I’ll be right back” that “right back was 12min later. Asked for the check too another 10min….WHHHYYYY? I always tip ALWAYS, but not this time. Do you know while walking to the car who’s following us????? Freaking Roberto! “Were you not happy with your service” At this point I was a little scared because he followed us but I answered “No, not at all” I proceeded to explain why then he left! I am never going back there. Only good thing was the live Opera.

By: Jonnelle

Jonnelle — Sun, 14 Feb 2010 23:42:11 +0000

Can someone explain to me how I have to wait an HOUR even though I made a reservation? It’s completely unacceptable and ridiculous!!! I will never again come here or recommend this place. Seriously, why take reservations if you can’t honor them???

By: Colleen Fish

Colleen Fish — Fri, 12 Feb 2010 14:22:47 +0000

Have been there a dozen times for lunch and never had a bad experience. Decided to take my husband there for our anniversary. Made a 7:30 reservation and got there promptly at 7:30. The place was packed. When we finally made it to the hostess and checked in we then waited another 30 minutes. What they did was seat a reservation then seat a walk-in. I am sorry if you are that successful to be that busy, seat the people that took the time to make a reservation then seat the walk-ins. Granted the walks in may never be seated but that’s life. When we were seated it was in a tent on the patio on patio furniture. We paid the same for out dinner that the people in the actual restaurant did but, were seated in crappy seats. It was cold outside and there was a heated blower providing heat. The food ended up being just okay. It took forever to get our dinner. I was embarrassed to have talked this place up so much! I will never go back and have told many of my friend who used to frequent this establishment.

By: Steve

Steve — Sat, 26 Dec 2009 14:24:42 +0000

Why make a reservation if you have to wait an hour? Olive Garden is better than this place.

By: Steve

Steve — Sat, 26 Dec 2009 14:04:40 +0000

My parents made a reservation at this place for Christmas eve for the family (10 people) for 6 pm. Based on all the prior reviews we should e never have gone. The food didn’t arrive until 7:45. When we asked for the manager/owner this guy said that it was a busy night and “What did we expect?” He went on to say “you only ordered one appetizer at the table.” If we ordered more the food would have come out faster?? I hate when someone in business trys to tell you his problems and then it becomes your problem. Didn’t the owner know that this would be a busy night and need extra staff??? When the arguement took place two of the tables behind us began to applause my outburst of lousy service. When the owner heard this he said that he didn’t have to serve us. The owner is a rude moron and I will never go back. How long does it take to cook pasta?? Food eventually came and it was average. Crab on my daughters pasta was cold. One of the worst experiences I have ever had in a restuarant and we ended up only staying because the kids were hungry and the male waiter we had was pretty good and kept on apologizing. It wasn’t his fault. Don’t go to this place you will regret it.

By: Rosemary

Rosemary — Mon, 21 Dec 2009 04:44:07 +0000

I have been a customer since Giuseppe owned Fellini’s in Newtown Square-now under new ownership. Food is great but the waiters are sooo rude. One kept bumping into my chair whenever he passed and never said sorry. The waiter–a tall thin man with a very strong Italian accept, rattled off the entrees so fast I could not hear the description. We were seated at a round table not far from door and I was cold. When I asked him to move us, he had an attitude, even though there were many tables open in tent area. He never offered to move us. When I asked him for more grated cheese, he said he had already give it to everyone at our table and”do you actually want more”. This was my Birthday celebration and I was very annoyed with him. For me, he ruined the night. I almost told Alexandro, who is a very nice manager, but decided not to make a big deal of it in front of the other 5 people. I did not want to ruin their experience even though our waiter ruined mine. Written on Sunday Dec. 20th.

By: Terry Massarella

Terry Massarella — Sun, 22 Nov 2009 10:34:13 +0000

We had a WONDERFUL dinner at Trattoria Guiseppe for my daughter’s Confirmation. We had a reservation for 22 people and our table was ready for us. The food was spectacular and in abundance. Every guest took some food home with them. The waiters were very patience with our party even though there was a long line in the lobby. We were not rushed & I was worried we would be. The owner come over a few times to check on us. Definitely recommend!

By: Val

Val — Sat, 21 Nov 2009 21:22:00 +0000

How do you know it’s not worth the wait when you didn’t even eat there?
Trust me…It’s worth the wait. But for impatient individuals, you should go to Olive garden.