Comments on: Fellini Cafe, Paoli http://mainlinedine.com/rest/fellini-cafe-paoli.html Finally, a restaurant guide for Philadelphia's Main Line and suburbs Sat, 28 Apr 2012 05:09:02 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Beatrice http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-101533 Beatrice Mon, 12 Mar 2012 13:59:06 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-101533 Just a quick warning to avoid the Newtown Square location as well. Reservations are a joke. Customer service is a joke too. The host / owner / front man is smug and arrogant. Two of our 4 person party were 5 minutes late -not exaggerating, 5 minutes) and he told us because we "were late too, we'd have to work with him re: getting our table" We worked with him by letting some other sucker take our place. We went about 1 mile east to Valentino's, had a delicious meal; a table that could hold more than 2 plates & that was feet away from the neighboring table, not inches; paid the same; and didn't get any 'we're doing you a favor' attitude that seems pervasive at many of the Fellinis. Re: the menu - do fewer things but do them well, would be my suggestion. Just a quick warning to avoid the Newtown Square location as well. Reservations are a joke. Customer service is a joke too. The host / owner / front man is smug and arrogant. Two of our 4 person party were 5 minutes late -not exaggerating, 5 minutes) and he told us because we “were late too, we’d have to work with him re: getting our table” We worked with him by letting some other sucker take our place. We went about 1 mile east to Valentino’s, had a delicious meal; a table that could hold more than 2 plates & that was feet away from the neighboring table, not inches; paid the same; and didn’t get any ‘we’re doing you a favor’ attitude that seems pervasive at many of the Fellinis. Re: the menu – do fewer things but do them well, would be my suggestion.

]]> By: Karen http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85736 Karen Wed, 27 Apr 2011 03:00:15 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85736 My above comments are regarding the Fellini restaurant in Berwyn as the Paoli locale is long gone and has been replaced by Grappa. We actually enjoyed the Paoli location when it first opened but, declined over time. My above comments are regarding the Fellini restaurant in Berwyn as the Paoli locale is long gone and has been replaced by Grappa. We actually enjoyed the Paoli location when it first opened but, declined over time.

]]> By: Karen http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85735 Karen Wed, 27 Apr 2011 02:54:52 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85735 Horrible experience, uncomfortable seating, BAD attitude from staff, we should have left when request to move to a more comfortable table was denied. Food is below average at best, southern Italian gravy joint. Too long wait time, not busy early evening. I don't know how they can stay in business, need in depth customer service training. There is never an excuse for such poor behavior and miserable attitude. Do yourself a favor and avoid this place. I hope it goes out of business and a more people friendly establishment takes over. Alfredo's is far superior on every level-food, ambiance and engaging staff. I will continue to patronize restaurants that serve a good product and make you feel welcomed rather than greet you with hostility!! Horrible experience, uncomfortable seating, BAD attitude from staff, we should have left when request to move to a more comfortable table was denied. Food is below average at best, southern Italian gravy joint. Too long wait time, not busy early evening. I don’t know how they can stay in business, need in depth customer service training. There is never an excuse for such poor behavior and miserable attitude. Do yourself a favor and avoid this place. I hope it goes out of business and a more people friendly establishment takes over. Alfredo’s is far superior on every level-food, ambiance and engaging staff. I will continue to patronize restaurants that serve a good product and make you feel welcomed rather than greet you with hostility!!

]]> By: Dana Brandol http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85644 Dana Brandol Mon, 25 Apr 2011 16:51:06 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85644 Worst Experience Ever! Won't go back Where can I start... after patiently waiting for 30 minutes (with a reservation), we were seated in a loud, cramped table. The service was slow and it took our waiter 15 min. to get to us after we were seated. When our entrees arrived the waiter slammed them down on the table and walked away. The food was nothing special and it was so loud I could barely hear my husband. Rude, packed, standard food, and lousy service. I am in no rush to go back. Worst Experience Ever! Won’t go back

Where can I start… after patiently waiting for 30 minutes (with a reservation), we were seated in a loud, cramped table. The service was slow and it took our waiter 15 min. to get to us after we were seated. When our entrees arrived the waiter slammed them down on the table and walked away. The food was nothing special and it was so loud I could barely hear my husband. Rude, packed, standard food, and lousy service. I am in no rush to go back.

]]> By: Matt http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85632 Matt Mon, 25 Apr 2011 12:51:58 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85632 Avoid Felini in Berwyn. Previous review is accurate. After a wonderful meal at the far superior italian restaurant next door, our night was ruined after learning our car was towed by the spiteful owner of Felini. I have unfortunatly eaten here before so can also add that the service is dreadful and rude, the noise is intolerable and the food is below average. You will have a much better dining experience next door. Avoid Felini in Berwyn. Previous review is accurate. After a wonderful meal at the far superior italian restaurant next door, our night was ruined after learning our car was towed by the spiteful owner of Felini. I have unfortunatly eaten here before so can also add that the service is dreadful and rude, the noise is intolerable and the food is below average. You will have a much better dining experience next door.

]]> By: Nancy R http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85188 Nancy R Sat, 16 Apr 2011 03:33:11 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-85188 Stay away / be warned . . . this establishment is threatened by a new, local establishment and is scouting their nearly empty parking lot to tow unknowing customers (a very small sign on side wall) that attempt to try the new, customer-friendly local Italian hot spot right next store. Unaware guests will be charged $200 and a trip to Manayunk to pick up your car. First experience ever with vendor envy in the burbs, crazy stuff! Stay away / be warned . . . this establishment is threatened by a new, local establishment and is scouting their nearly empty parking lot to tow unknowing customers (a very small sign on side wall) that attempt to try the new, customer-friendly local Italian hot spot right next store.

Unaware guests will be charged $200 and a trip to Manayunk to pick up your car.

First experience ever with vendor envy in the burbs, crazy stuff!

]]> By: Maureen Irwin http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-84550 Maureen Irwin Sat, 02 Apr 2011 12:54:33 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-84550 Fellini's Cafe in Berwyn has seen the last of me. I was in there Thursday night, March 31, 2011, and witnessed a waitress (probably one of Frankie's daughters) verbally abuse six grey haired ladies because they kept asking when there food would arrive. Mind you, they arrived at 6:00, when we did, and we were finished with our appetizer and in the middle of our dinner, by the time they got served at 7:20 p.m. I mean, she was screaming at them, across the dining room. I never saw anything like that in my life. I spoke with one of the women as she was leaving and apparently the waitress was upset because they had asked for a different table, not one near the door, where it is drafty and, when crowded, people are standing waiting for a table. She then went on to tell me that when they left only a 10% tip, which they really didn't want to do, the waitress came back with the bill and told them it was not enough money and she indicated it was restaurant policy that you have to leave a 18 to 20% tip on parties of 6 or more. So she "extorted" another $12 out of them. I don't imagine they'll be back either. Frankie did nothing to help. Even when she screamed across the room, "Frankie, come talk to these ladies." The pasta is good at Frankie's, but the specials and other dishes have always been marginal. We have traded quality for convenience. Not any more. Beware. Fellini’s Cafe in Berwyn has seen the last of me. I was in there Thursday night, March 31, 2011, and witnessed a waitress (probably one of Frankie’s daughters) verbally abuse six grey haired ladies because they kept asking when there food would arrive. Mind you, they arrived at 6:00, when we did, and we were finished with our appetizer and in the middle of our dinner, by the time they got served at 7:20 p.m. I mean, she was screaming at them, across the dining room. I never saw anything like that in my life. I spoke with one of the women as she was leaving and apparently the waitress was upset because they had asked for a different table, not one near the door, where it is drafty and, when crowded, people are standing waiting for a table. She then went on to tell me that when they left only a 10% tip, which they really didn’t want to do, the waitress came back with the bill and told them it was not enough money and she indicated it was restaurant policy that you have to leave a 18 to 20% tip on parties of 6 or more. So she “extorted” another $12 out of them. I don’t imagine they’ll be back either. Frankie did nothing to help. Even when she screamed across the room, “Frankie, come talk to these ladies.” The pasta is good at Frankie’s, but the specials and other dishes have always been marginal. We have traded quality for convenience. Not any more. Beware.

]]> By: John W http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-77177 John W Thu, 06 Jan 2011 20:24:47 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-77177 How does one go to Fellini Cafe of Paoli when it is now Cafe Grappa? John W. How does one go to Fellini Cafe of Paoli when it is now Cafe Grappa?

John W.

]]> By: Lee huzzard http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-76586 Lee huzzard Sat, 01 Jan 2011 05:36:35 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-76586 well had reservations tonight new years eve 2010, they even called me to confirm i was coming, party of two at 6:30 arrived early as i live just across rt.30 I was advised they do not take parties of two as it was new years eve. i said well you called me today to confirm. sorry frankie said, you can sit at the counter. now why would i want to sit at a counter that cant serve drinks, on a date night and new years eve. i picked up the resv. list from the counter and guess their was my name Lee party of two. the place was getting filled. I said to frankie and the hostess. I dont take up anymore space than a table for two, whats the problem. was told you can have the counter. I could get a counter at a hotdog stand. keeping in mind just a week ago three friends of mine took me out to dinner, paid a big check, and a big tip had a great meal. now newyears eve. i cant have a nice meal because no excuses no sorry nothing, just arrogance.not only that there were people at a table for two, and were just leaving i think they just wanted to serve big parties, and not to bother with two only customers. we are both senior citizens, veterans, and lived in the berwyn area for a long time. I will not go back to such a place that has so so food, bread is good, but man does not live by bread alone. to be embarassed and patronized. to bad for them well had reservations tonight new years eve 2010, they even called me to confirm i was coming, party of two at 6:30 arrived early as i live just across rt.30 I was advised they do not take parties of two as it was new years eve. i said well you called me today to confirm. sorry frankie said, you can sit at the counter. now why would i want to sit at a counter that cant serve drinks, on a date night and new years eve. i picked up the resv. list from the counter and guess their was my name Lee party of two. the place was getting filled. I said to frankie and the hostess. I dont take up anymore space than a table for two, whats the problem. was told you can have the counter. I could get a counter at a hotdog stand. keeping in mind just a week ago three friends of mine took me out to dinner, paid a big check, and a big tip had a great meal. now newyears eve. i cant have a nice meal because no excuses no sorry nothing, just arrogance.not only that there were people at a table for two, and were just leaving i think they just wanted to serve big parties, and not to bother with two only customers.
we are both senior citizens, veterans, and lived in the berwyn area for a long time. I will not go back to such a place that has so so food, bread is good, but man does not live by bread alone. to be embarassed and patronized. to bad for them

]]> By: Marie http://mainlinedine.com/rest/fellini-cafe-paoli.html#comment-65225 Marie Wed, 01 Sep 2010 19:37:04 +0000 http://www.mainlinedine.com/rest/fellini-cafe-paoli.html#comment-65225 Grappa Cafe is Now Open!!! Please join us for the Grand Opening on September 1, 2010. Grappa Cafe is Now Open!!! Please join us for the Grand Opening on September 1, 2010.

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