Comments on: Big Easy Saloon, Paoli

By: paoli paulie

paoli paulie — Tue, 13 Apr 2010 03:07:09 +0000

Great place, too bad they have lousy neighbors that whined about the live music.
Too many great things on the menu , I love that problem. Great place.

By: Barry

Barry — Sun, 21 Jun 2009 19:56:37 +0000

The Big Easy Saloon has a very creative menu and great nightly specials. When I was there I had an awesome Jambalaya salad and there world famous NOLA fries. The all u can eat prime rib on mondays is a great deal as well, only 15.99.It seems like The Paddock in Wayne tried to copy alot of what the Big Easy is known for,be original please that place is average at best. I reccommend this spot to anyone visiting the area or just out for a good dining experience. The staff is friendly and attentive. Try The Big Easy its awesome.

By: Dan F

Dan F — Thu, 30 Oct 2008 21:08:31 +0000

Well I have to say I have read the other remarks about the big easy and I have to agree with most, the food is really not up to par, the music is good but thats about all I can say positive about this place, I do have to disagree with suzanne about High Street Caffe in west chester, That place is always busy at lunch and dinner, the food is always consistant and great tasting, the corkage fee, I think is Fare for a place that has a liquor license they still let people bring there own wine, that is kind of unheard of these days. Good luck Big Easy-I heard they are up for sale is that TRUE?

By: Kevin

Kevin — Sun, 12 Oct 2008 10:00:23 +0000

With the exception of the live music, I found the Big Easy to be a poor experience. As mentioned above, the service was lame. But the biggest letdown were the five forgettable dishes that my party had featuring what appeared to be their standard, 2lbs. of rice foundation for burying the half dozen pieces of meat/shellfish. Honestly, I felt as if they were shamelessly ripping us off. I won’t go there again.

By: MaryLou

MaryLou — Mon, 15 Sep 2008 14:41:32 +0000

Will not go back. We were rushed to get an order in and when we said we weren’t sure what we wanted, then we didn’t see a waitress for 20 minutes. Two of our appetizers were wrong, and they brought our entrees before we even finished our appetizers. They didn’t even clear off plates to make room. Before we even got the check or our coffee, the hostess asked us to leave the restaurant because they had reservations stacked up and needed the table! I understand this was all because of a certain band playing there that night who packs in the bar patrons. Unacceptable. Think about it … usually the dinner patrons spend more money.

By: Gary North

Gary North — Fri, 05 Sep 2008 04:59:46 +0000

Three of us went tuesday night, some older guys jamming and sharing good talent. Waitress was super, friendly, quirky, and attentive. Took my entre home because the appetizer was so big. All dishes prepared well. Great find out here in “close at 9:00pm land”, I think they have live music of some sort @ night.

By: suzanne

suzanne — Mon, 18 Aug 2008 03:11:26 +0000

Went to the Big Easy to hear a friend of a friends band…after reading these reviews, was quite leary about eating there. Wsa pleasantly surprised to thoroughly enjoy the food we ordered (the band was awesome too, not too intrusive) Service however was such a joke!! After many shared appetizers, we declined the offer of dessert, but after about a 1/2 hour of listening to the band, we decided to split 2 desserts between the six of us…well the waitress felt the need to point out that we had declined dessert and were we sure we wanted it now!!! Was not the first sign of hautiness and disdain this waitress had for our table!! Her attitude was actually laughable and her tip was reflected in her poor service. Food is not haute cuisine but was quite enjoyable and I liked it better than High Street Cafe, thats the place that crams you in and hurries you out. PLUS A $10 CORKAGE FEE, OUTRAGEOUS!!! Prices are 1/2 at Big Easy with far better portions…not all dishes hit the mark, but enough did to make us return. Not at all smoky the night we went, and I’m the worst reformed smoker out there, I HATE smoke!!!

By: River G F

River G F — Sat, 29 Mar 2008 16:58:01 +0000

OK now here is the real scoop of the Big Easy:
Bar was good for drinks, but the smoke was Bad Bad Bad for my lungs
Service was bad and very slow
The food, well lets just say I would not give it to my cat or Dog..
The good thing with the Big Easy though is it does have alot of Parking..
I have to say that I will not be going back, I am glad some of you out there had a good experience though..I personally won’t be speding my money or time at this place again

By: Ed Penn

Ed Penn — Sun, 16 Mar 2008 19:07:25 +0000

Here’s the straight scoop on the Big Easy:
Parking was easy, maybe because we arrived at 7pm on Saturday night.
We got seated right away by a pleasant hostess.
Atmosphere was homey and casual.
Food was delicious and a great value.
Wine selection oridinary but solid.
Deserts- Bananas Foster was an imposter! It was actually cold sliced bananas (cereal style) coated with cold butterscotch sauce out of a jar, and a scoop of ice cream.
However, the bread pudding was really good. I was disappointed they were out of pecan pie.
Service: rushed, scarce. Felt a little diner-like.
Live music was good and not overly intrusive.
Bar: Great bartender; friendly, fun crowd; we got lucky because the bar had very few smokers.
We will definately go there again for the food and with the understanding that the service leaves a little to be desired. All in all, we had an enjoyable experience at the Big Easy.

By: Rob T

Rob T — Sun, 24 Feb 2008 17:58:21 +0000

OK, for the sake of clarity, here is the real story on Big Easy…

While service had been an issue in the past as their managers were more interested in being friends with the staff than doing their job, things have changed. The GM there has fine dining experience from several well known restaurants, he is “re-training” the staff. The staff needs work and is getting better, but I eat out all of the time and have had serious mis-steps in service at nearly every restaurant in Chester County and Philly, including many Leban 3 bell winners. One early review that I read here mentioned a server requesting a bigger tip and that is shameful. That person should have demanded to see an owner on the spot! I would have flipped out!

While I am an all my life non-smoker, when I have eaten there I have made the decision to eat in the dining room away from the smokers in the bar. I have stayed at the bar for cocktails but would most likely not have dinner at the bar because of the smoke.

I think that the food at Big Easy is very good and on par for what you should and would expect there. I HAVE NEVER had anything that wasn’t enjoyable, but this isn’t haut-cuisine either. I do think that the menu is a bit overwhelming. I have eaten at High Street too, these places are on par with one another with one big exception, PARKING.

Lastly, when things go wrong with food or service, talk to a manager, get satisfaction. Many things go on that they don’t catch at restaurants, let someone know, that way they can have the opportunity to correct the issue. If you get no satisfaction, then it’s easy, vote with your feet and go elsewhere.