Comments on: Bianca, Bryn Mawr http://mainlinedine.com/rest/bianca.html Finally, a restaurant guide for Philadelphia's Main Line and suburbs Sat, 28 Apr 2012 05:09:02 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Josie Maran http://mainlinedine.com/rest/bianca.html#comment-14246 Josie Maran Tue, 19 Aug 2008 13:47:11 +0000 http://www.mainlinedine.com/rest1/bianca.html#comment-14246 They closed down? They closed down?

]]> By: administrator http://mainlinedine.com/rest/bianca.html#comment-11 administrator Sun, 26 Feb 2006 21:00:37 +0000 http://www.mainlinedine.com/rest1/bianca.html#comment-11 <strong>From Tom (11/05):</strong> I was with a party of 9 (family) to celebrate a 30th wedding anniversary. The table was tight and getting the waiters attention was impossible (I guess the add on gratuity of 18% did not give him much incentive). Food was OK....two chicken dishes came out of the kitchen undercooked with pink and red around the bone. One dinner did not come out at all and the person had to wait 15 minutes for it to arrive. By then everybody else was done... Needless to say a very special 30th anniversary turned into a very expensive evening with mediocre food and poor service. <strong>From Michael (09/05):</strong> I had made reservations at Bianca earlier in the week for a reservation Saturday nite, 7PM, for a party of 3. I was celebrating an 18th wedding Anniversary with my wife as well as my 89 year mother-in-law's birthday. Upon a timely arrival, we were informed that the reservation was for 2, not 3. The first mistake the hostess made, an attractive woman with an accent, whom I suspect is the same person that took the reservation earlier that week, was to assume that I had given her the wrong information. Under this false assumption she insisted that there was no room at the inn. When I explained to her it was HER mistake, she changed her tune and proceeded to suggest setting a table in some ridiculous location of the restaurant. We left the restaurant never to return. The moral of the story is... never assume that the customer is wrong, make every attempt at an accomodation that is acceptable, and failing that, make a sincere apology and SOME token gesture to have them return another day. That's 3 failures in 10 minutes. As a former bar and restaurant owner, that is UNACCEPTABLE. <strong>From John (06/05):</strong> I've been to the Bianca restaurant numerous times now since they recently opened and I do not have a complaint yet! I think the food is delicious, the atmosphere warm and inviting and I find the service to be friendly and upbeat. I highly recommend that anyone who has had a rough experience- if that is possible-take the second chance to visit Bianca again. And I would strongly encourage anyone who has not been there to make it top on their list for their next evening out. They will find themselves pleasantly surprised by the charm, ambiance and quality of this best-kept neighborhood secret. <strong>From John (02/05): </strong>I just was at Bianca for the first time. I'm definately going back. The service was very professional and the wait staff are all very friendly. I think you should re- review this place. The food is wonderful. I had the Mushroom Soup (you have to try this, its amazing, I can't say enough good things about it) and the short ribs (easily the best in the area, wow, the go so well with the that was selected for me, so tender, Yum!!). Give Bianca another chance, its definately worth it. I'm going back this Saturday! <strong>From Cathy (02/05):</strong> This is a great place to dine! We loved the food and atmosphere. We will definitly return! <strong>From Emily (02/05):</strong> After reading the above review, I wanted to weigh in on the service at Bianca. I've now been to eat there three times, and each time the service has markedly improved. I've found the staff at Bianca to be extremely friendly, and they're always willing to help out in whatever way they can. What might have been a little rough around the edges in the beginning has certainly matured into a fully functioning service team. This brings us to the cuisine... which is absolutely delicious - a truly outstanding menu! The boneless braised short ribs are TO DIE FOR, and the grilled tuna is also fabulous. Please don't dismiss this restaurant because they may have had opening night jitters... this is a truly fine establishment well worthy of a visit. <strong>From Craig (1/05):</strong> I'm not sure when you looked at Bianca, but my experience's have been totally different. I've been there 4 or 5 times. I love the place, this could be a spot to be at once a week. I really think you should give it another chance. My first time there was a little rough, but, the waitstaff has improved, the owners seem to be fixing any opening problems in short order. Since my first visit, i've only been hearing great things. I love the wine list, there's some wonderful bottles there and the gentleman who assisted me one friday was very charming. Give them another chance, everyone has opening night gitters. I'll be there! <strong>From Larry (1/05):</strong> My wife and I tried Bianca the other day and were very pleasently suprised! I had heard so so things about it, but they were all wrong This place in wonderful! Interesting entrees loaded with flavors that compliement one another. Save room for desert! <strong>From "Good Girl" (1/05):</strong> I loved Bianca. I recently visited there for my 25th Birthday and was blown away! They are so tastfully decorated that i felt like i had never left my home. Thier food was amazing, very approchable dishes. something eveyone could enjoy. thier waitstaff was wonderful, they tended to my every need. they have very exciting wine list with many things i was eager to try. i cant wait to go there again, i miss it already! i greatly reccomend this restaurant if you want something to excite and relax you all in the same evening. From Tom (11/05): I was with a party of 9 (family) to celebrate a 30th wedding anniversary. The table was tight and getting the waiters attention was impossible (I guess the add on gratuity of 18% did not give him much incentive). Food was OK….two chicken dishes came out of the kitchen undercooked with pink and red around the bone. One dinner did not come out at all and the person had to wait 15 minutes for it to arrive. By then everybody else was done… Needless to say a very special 30th anniversary turned into a very expensive evening with mediocre food and poor service.

From Michael (09/05): I had made reservations at Bianca earlier in the week for a reservation Saturday nite, 7PM, for a party of 3. I was celebrating an 18th wedding Anniversary with my wife as well as my 89 year mother-in-law’s birthday. Upon a timely arrival, we were informed that the reservation was for 2, not 3. The first mistake the hostess made, an attractive woman with an accent, whom I suspect is the same person that took the reservation earlier that week, was to assume that I had given her the wrong information. Under this false assumption she insisted that there was no room at the inn. When I explained to her it was HER mistake, she
changed her tune and proceeded to suggest setting a table in some ridiculous location of the restaurant. We left the restaurant never to return. The moral of the story is… never assume that the customer is wrong, make every attempt at an accomodation that is acceptable, and failing that, make a sincere apology and SOME token gesture to have them return another day. That’s 3 failures in 10 minutes. As a former bar and restaurant owner, that is UNACCEPTABLE.

From John (06/05): I’ve been to the Bianca restaurant numerous times now since they recently opened and I do not have a complaint yet! I think the food is delicious, the atmosphere warm and inviting and I find the service to be friendly and upbeat. I highly recommend that anyone who has had a rough experience- if that is possible-take the second chance to visit Bianca again. And I would strongly encourage anyone who has not been there to make it top on their list for their next evening out. They will find themselves pleasantly surprised by the charm, ambiance and quality of this best-kept neighborhood secret.

From John (02/05): I just was at Bianca for the first time. I’m definately going back. The service was very professional and the wait staff are all very friendly. I think you should re- review this place. The food is wonderful. I had the Mushroom Soup (you have to try this, its amazing, I can’t say enough good things about it) and the short ribs (easily the best in the area, wow, the go so well with the that was selected for me, so tender, Yum!!). Give Bianca another chance, its definately worth it. I’m going back this Saturday!

From Cathy (02/05): This is a great place to dine! We loved the food and atmosphere. We will definitly return!

From Emily (02/05): After reading the above review, I wanted to weigh in on the service at Bianca. I’ve now been to eat there three times, and each time the service has markedly improved. I’ve found the staff at Bianca to be extremely friendly, and they’re always willing to help out in whatever way they can. What might have been a little rough around the edges in the beginning has certainly matured into a fully functioning service team. This brings us to the cuisine… which is absolutely delicious – a truly outstanding menu! The boneless braised short ribs are TO DIE FOR, and the grilled tuna is also fabulous. Please don’t dismiss this restaurant because they may have had opening night jitters… this is a truly fine establishment well worthy of a visit.

From Craig (1/05): I’m not sure when you looked at Bianca, but my experience’s have been totally different. I’ve been there 4 or 5 times. I love the place, this could be a spot to be at once a week. I really think you should give it another chance. My first time there was a little rough, but, the waitstaff has improved, the owners seem to be fixing any opening problems in short order. Since my first visit, i’ve only been hearing great things. I love the wine list, there’s some wonderful bottles there and the gentleman who assisted me one friday was very charming. Give them another chance, everyone has opening night gitters. I’ll be there!

From Larry (1/05): My wife and I tried Bianca the other day and were very pleasently suprised! I had heard so so things about it, but they were all wrong This place in wonderful! Interesting entrees loaded with flavors that compliement one another. Save room for desert!

From “Good Girl” (1/05): I loved Bianca. I recently visited there for my 25th Birthday and was blown away! They are so tastfully decorated that i felt like i had never left my home. Thier food was amazing, very approchable dishes. something eveyone could enjoy. thier waitstaff was wonderful, they tended to my every need. they have very exciting wine list with many things i was eager to try. i cant wait to go there again, i miss it already! i greatly reccomend this restaurant if you want something to excite and relax you all in the same evening.

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